Track, manage, analyze, and display all purchase activity and other information about your customers
Loyalty Leaders is a Customer Relationship Management System

Take a tour

Program Overview/Components

Welcome/Dashboard Results

Login to Loyalty Leaders and see your personalized dashboard stats:

  • Member count data
  • Recent promotion results
  • Customer satisfaction information
  • Customized dashboards for various user levels (marketing, data entry, customer service, executive, regional managers, etc.)

Purchase Information on Each Customer

With Loyalty Leaders, you can look up information about any customer:

  • All purchase history (overview and detail)
  • All promotion history
  • Metrics - average dollar sale, segment, model score

Reward Program Tracking

  • Points-based rewards calculation and points tracking
  • Rewards fulfillment

Customer Satisfaction

  • Review all survey response data (tabular and graphically)
  • Perform cross-tab analytics
  • One-touch download of info for further analytics

Queries

  • Use any parameters to understand data in the system
  • Build lists to use in promotions

Promotions

  • Develop promotional campaigns
    • Includes versioning and control cells
    • Update promotion history for each customer
  • Track progress of promotion response

Reports

Generating Reports is easy with Loyalty Leaders. Reports can be formatted any way you want, including graphs and charts. You can see the info on the screen, download to Excel, or print. You can also choose your parameters by selecting data ranges or any other variables.

  • System reports to manage the flow of data
  • User reports
    • Track customer behavior
    • Review success of marketing promotions

Custom Modules

With Loyalty Leaders, it is easy to develop and include functions that are unique to our business or industry, even as future reservation lists for hotels and golf courses.