Loyalty Leaders is a Customer Relationship Management System.
It is a single system that.
- Houses and maintains your marketing, customer service, and customer satisfaction data
- Builds promotions and tracks responses
- Manages and measures your Rewards/Loyalty program
- Includes all data from around the world
What does LL do?
With Loyalty Leaders, you will finally have the data you need at your fingertips. Understanding your customers is critical, and Loyalty Leaders gives you the power to interact more intelligently the customers, supply executives the answers they need, and easily create and manage more effective marketing campaigns.
Loyalty Leaders empowers Marketers
- Consolidate relevant data from all over the world
- Develop lists for sophisticated marketing programs
- Track and manage a frequency / rewards program
- Review segments and model scores
- Query the data
- Run reports
- Manage your customer satisfaction and other survey programs
- Track promotion and response history
Loyalty Leaders empowers Customer Services
- Add and update customer records
- View all your appropriate customer information on our screen
- Answer customer questions quickly and easily
- Record comments to share with others
- Merge duplicate accounts with single click
- Add purchase data not captured at point of sales
- Query the data
- Run reports
Loyalty Leaders empowers Field Managers
- Find out specific business, marketing, and satisfaction information for each store, area, or region
- Review marketing program results
- Query the data
- Run reports
Loyalty Leaders empowers Executives
- Review overall marketing performance statistics and time
- Review customer satisfaction and survey results
How will LL change your company's Bottom-Line?
- Quicker, smarter marketing decisions means your marketing spending is optimized
- A complete understanding of each customer's worth allows you to maximize lifetime value
- Having a single, low cost CRM system for executives, marketing, and customer service lowers your marketing IT budget
- Managing your frequency marketing program energizes your customer loyalty efforts
Loyalty Leaders Data Flow
